Privacy Policy

Your privacy matters to us. Learn how My Cab Rental collects, uses, and protects your information.

Last Updated: June 30, 2026

1. Introduction

My Cab Rental ("we," "us," or "our") operates the website mycabrental.com and provides taxi and cab rental services across Delhi NCR. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or book our services such as local taxi, airport taxi, outstation taxi, corporate taxi, or wedding car rental.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site or services.

2. Information We Collect

We may collect the following types of information when you interact with our website or book our services:

Personal Identification Information: Name, mobile number, email address
Trip Details: Pickup location, drop location, travel date and time, vehicle preference, service type
Communication Data: Messages sent via our contact forms, WhatsApp, email, or phone calls
Technical Data: IP address, browser type, device information, and pages visited on our website (via standard analytics tools)
Corporate Information: Company name and billing details for corporate account holders

3. How We Collect Information

We collect information directly from you when you:

Fill out an enquiry or booking form on our website
Contact us via phone, WhatsApp, or email
Book a taxi service through any channel
Browse our website (via cookies and standard web analytics)

4. How We Use Your Information

We use the information we collect for the following purposes:

To process and confirm your taxi bookings
To communicate booking confirmations, driver details, and trip updates
To respond to your enquiries, feedback, or complaints
To improve our website and service offerings
To send relevant service updates or promotional offers (you may opt out at any time)
To generate invoices for corporate billing where applicable
To comply with legal obligations and resolve disputes

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

Recipient	Purpose
Assigned Driver / Vehicle Partner	To facilitate pickup, drop, and trip execution
Payment Processors	To process payments where applicable
Legal Authorities	When required by law, court order, or government request
Service Providers	For website hosting, analytics, and email/SMS communication tools

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand visitor behavior. You can choose to disable cookies through your browser settings; however, this may affect certain features of our website.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for record-keeping, billing, and legal compliance purposes, unless a longer retention period is required or permitted by law.

9. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of any inaccurate or incomplete information
Request deletion of your personal information, subject to legal and contractual obligations
Opt out of receiving promotional communications from us at any time

To exercise any of these rights, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites, such as maps, payment gateways, or social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

11. Children's Privacy

Our services and website are not directed toward children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.